Frequently Asked Questions
Everything you need to know about your L'ange beauty journey.
How can I track my L'ange order?
Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number on our website or the carrier's portal to monitor your delivery status.
What is your return policy for styling tools?
We offer a 60-day satisfaction guarantee. If you are not completely happy with your styling tool, you can initiate a return for a refund or exchange within 60 days of the purchase date, provided the item is in its original condition.
Do your hair tools come with a warranty?
Yes, all L'ange hair tools are covered by a limited manufacturer's warranty that protects against defects in materials and workmanship. Please register your tool on our website to ensure full coverage.
Which hair care products are best for my hair type?
We offer a variety of formulas for all hair types. You can take our personalized Hair Quiz on the homepage to receive custom recommendations based on your hair texture, thickness, and styling goals.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select international locations. Shipping rates and delivery times vary depending on the destination and will be calculated at checkout.
Are L'ange products cruelty-free?
Yes, we are committed to ethical beauty. L'ange does not test its products on animals, and we strive to use high-quality, safe ingredients in all of our hair care formulations.